Shipping & Returns

Shipping:

  • International shipment cost: 35$

    Free shipping to Orders over 400$ will not be charged for delivery.
    (VAT and Duties may apply)
  • Your shipment will arrive via UPS or DHL within 5-8 business days.
  • Once your entire order has been dispatched, we will send a notification by e-mail with the tracking number of your delivery.

    Import duties and taxes may apply upon receipt of orders shipped outside of the european union. such duties and taxes are beyond our control as they are set by the customs authority of your destination country and depend on a number of factors such as country of origin of the purchased product, local VAT rates, and local import taxes. it will be your responsibility to pay them if and when asked by your local authorities.

Exchanges:

  • We happily accept returns on all unworn, undamaged items within 14 days of purchase.
  • Please return each item with tags still intact. And with the shipping certificate. For online exchanges, you can try a different size in the same style and color.
  • Note: availability is based on inventory. Your exchange purchase will ship once we’ve received and processed the items you are returning.
  • Alternatively, you may also exchange and return items purchased online in the physical store.
  • Exchange shipment shipment cost: 35$

Returns:

  • You can return an item and get the full price within14 days from the day of the receipt.
  • The customer is responsible for shipping costs for returning any item/s using a trackable shipping method. All shipping costs are non-refundable.
  • Refunds – when we will receive your delivery you will be notified by email and see the reference to the credit for your refund.

    Returns shipping address:
    ATA WEAR
    19 Tusheya, Tel Aviv, Israel
    Zip Code: 6721819
    Please make sure to attach the delivery papers*

Order Changes:

  • Please notice that once an order has been placed, we cannot make any changes to the order, including changing the shipping address.
  • Customs Policy
  • Payment of any duty and import tax is the responsibility of the recipient which are collected at the time of delivery. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. If the recipient refuses delivery of their order due to a customs charge your package will be considered abandoned and disposed of by the shipping carrier and therefore, your order is not eligible for a refund**

  • Have a question? We are here for you – support@atawear2016.com